IKI Lietuva
Industry
Retail
Employees
5600+
Location
Vilnius
Solutions
Desk booking
Meeting room booking
Meeting room displays
About IKI Lietuva
IKI Lietuva‘s story began in 1992 when they opened the first IKI store, which immediately became a success due to its exclusive assortment and high-quality goods. During the years, their retail network has established many stores and introduced new formats such as IKI EXPRESS; the company pioneered the customer loyalty program, launched private brands, and was the first to introduce self-service checkouts. In this way, IKI Lietuva soon became the largest retail chain in Lithuania regarding the number of available stores.
Challenges
Before the pandemic, all of IKI Lietuva’s staff worked on-site, and each employee had their workspace. Meeting rooms were reserved with the help of the office administrator or via Outlook. The company was constantly growing, and the office space was insufficient, so they decided to build their own office building. In September 2022, IKI Lietuva opened its new office doors with a store on the ground floor and an administrative workplace on the first and second floors. After assessing the changed needs of employees, the company decided to implement a hybrid work model. Therefore, the company created more than 200 shared workspaces for over 400 administrative employees, nine meeting rooms for guests, partners, and suppliers, and 13 meeting rooms of various sizes for internal meetings, teamwork, and quiet booths for individual work.
The main challenge was to ensure that employees could comfortably use all the new office’s advantages and reserve suitable workspaces or meeting rooms without needing an additional person or a complicated system.
IKI Lietuva Goals
- Adapt the number of workspaces to accommodate their growing team without expanding the premises
- To create effortless workspace reservation management available to all employees
- To ensure a smooth transition to a more flexible workplace
The Solution
Desk booking
Desk booking
Meeting room bookings
Meeting room bookings
Meeting room displays
Meeting room displays
The management of IKI Lietuva believes that employees are their most significant asset. Therefore, they paid considerable attention to their comfort while setting up the new office. They ensured that each employee had the opportunity to work in a space that best suited the nature of their work and could use rest and leisure areas if necessary. Some administrative employees had constant workspaces to keep the work going smoothly, while others could work remotely or come to the office and choose the most suitable workspace or meeting room. As a result, IKI Lietuva decided to give their employees the ability to manage their workday by themselves and book required desks or meeting rooms via a mobile app or website dashboard. Digital displays were mounted next to all the meeting rooms, allowing employees to book a room on the spot or cancel a meeting whenever needed.
Results
- Implemented a hybrid work model in the new office with a space booking and management system
- Created zones with fixed desks for on-site employees and mobile workspaces to share between hybrid employees
- Ensured effortless meeting room management with online and on-site bookings
with TableAir
managed with TableAir
with TableAir displays